Some Brazilian rental companies perform this extra verification step so as to ensure that the confirmed reservation will be put to use. It is important that you reply to the email providing the requested information within the established deadline so as to ensure your booking.

Important: Rentcars guarantees complete confidentiality of your personal information. We will NEVER request your credit card information via telephone, email or live chat. For your own safety, online payment transactions are only processed through our secure and encrypted environment.

If you are unsure of the email´s origin or require further assistance, please reach out to us.