Yes. Some rental companies perform this extra step of verification to ensure that the confirmed reservation will be put to use. Please reply to the email providing the information required within the established deadline.

Important: Rentcars guarantees complete confidentiality of your personal information. We will NEVER request your credit card information via telephone, email or live chat. For your own safety, online payment transactions are only processed on our secure and encrypted environment.

If you are unsure about how this email was originated or require further assistance, please contact us.