In case a reservation that has been paid for online is not redeemed, or in the case you do show up at the rental location so as to claim your reservation but fail to meet the minimum established requirements (i.e: invalid driver’s license; credit card does not possess sufficient funds for the security deposit; etc.), Rentcars.com will charge you for one daily rate of the reservation’s total amount and will refund the remainder. In such cases, so that we may provide the appropriate refund, a receipt from the rental company may be necessary.


Note: Car rental company, Keddy, has a pre-set No-Show fine.


Some rental companies may charge a no-show fee, which is a percentage of the reservation amount in case of no show at vehicle pickup. Please be aware that this is a specific condition of the rental company that is unrelated to Rentcars.com's cancellation policy as described above. Rental company's conditions are available on our website during the purchase and also on the voucher.